Radiology CE | FAQ

How long does it take to receive my order?

Your order will be shipped no later than the next business day, same day in most cases.  Orders are shipped via USPS Priority Mail at no charge to you (in the Continental US).  Faster shipping is available.

How many questions need to be correct in order to pass the test?

You must receive a score of 75% or greater to receive your certificate of completion for your continuing education credits.

If I fail a test, what is your retake policy?

If you fail a test, you will be notified.  You are allowed three attempts to pass a test.  There is no additional cost for retakes if you fail. 

A maximum of three attempts to pass the post-activity assessment is
allowed. No CE credit will be awarded if there are three failed attempts."- American Registry of Radiologic Technologists (ARRT)

How quickly can I receive my certificate of completion?

If you complete your test with our online testing the certificate of completion will be emailed to you in minutes.
When your answer sheet is received my mail or by fax, in most cases the certificate of completion is returned by mail the same day.  On each answer sheet there are spaces provided for your fax number and email address.  If you would like your certificate sooner, please provide your fax number and/ or email address.

Are your courses approved by my state?

All our self-study courses are approved by the ASRT for ARRT Category A credits.  Many organizations accept credits from the ASRT.
All our self-study courses are also approved by the state of Florida.
For questions on specific state requirements please contact your states health department.

What does Category A mean?

Category A credits are given to activities approved by a Recognized Continuing Education Evaluation Mechanism (RCEEM).  The ASRT is a RCEEM for the ARRT.  All of our courses are ASRT approved.
Note: after January 1, 2008 only Category A credits will be accepted by the ARRT.

Who notifies the ARRT of my continuing education credits?

The ARRT requires you to report your radiology continuing education credits. Every biennium you will receive a renewal application from the ARRT.  This renewal application will include instructions for reporting your continuing education credits.
For more information visit the ARRT website at www.arrt.org.

Can I repeat a course I have already taken?

No, the ARRT will not allow you to complete the same course in the same or any subsequent biennium.  We are always adding new courses.  If you are unsure whether or not you have previously taken one of our courses please call our customer service.

Is there anything that can be done if I lose my certificate of completion?

If you ever misplace your certificate of completion you may call or email us.  We keep all certificates on file for at least 4 years.  We will send you replacements at no additional cost. 

What Date of Completion will I receive on my certificate?

As per ARRT CE guidelines, the date of completion is the day we receive the test. Admiral Continuing Education is required grade in Eastern Time.

"The certificate should reflect the "date of completion" as the date the sponsor received the completed post-test. Due to time-zone changes the participant must be aware that this may result in a different date. This may be crucial only on the last and/or first day of the month as a biennium begins or ends."-ARRT

Is your website secure?

Our entire checkout process is secured using 256-bit Secure Sockets layer security. Once you place items in your basket and continue to check out you will see the security lock on your web browser. In addition, you will find information about the security at the bottom of the check out pages.

What is your return policy?

If you are unsatisfied with your purchase we will glady offer an exchange or your money back within 30 days of purchase*.
* Refunds within 30 days do not apply to purchases if you have already taken the test. Online Course purchases are not refundable under any circumstances as the course material is downloadable.

Are your courses accepted by the NMTCB?

All courses are accepted by the Nuclear Medicine Technology Certification Board (NMTCB)

Are your courses accepted by the ARDMS?

All courses are accepted by the ARDMS

Online Testing Center:

Do I have to finish my test in one sitting?

No.  Our online testing center saves your work as you progress.  Start it today and come any time you wish with no worries of lost answers or a graded test.  The test is only graded when you submit it for grading.

What if I lose my password?

You can click the "Recover Password" link on the login page of our online testing center.  It will then ask you for the e-mail address we have on file for you.  After entering your e-mail address a password will be e-mailed to you.

What if I lose my User ID?

Please call us toll free at 1-877-784-8585. We will happy to assist you.

How do I register for an online test?

Registering is easy.  Instructions are included with each purchase.

Florida Radiologic Technologists Only:

Do you report my credits to the state of Florida?

Yes, we report credits to the state of Florida twice a month. If you would like us to submit your radiologic continuing education credits please provide your Florida license number on your answer sheet.

How many credits do I need for my Florida license?

Florida requires 12 credits every biennium.  All 12 credits may be technical.  You may only have up to 3 credits in Personal Development. Each course description will include whether courses are Technical or Personal Development.